Earth Station Satellite Engineer

JD/CHE/2008-10

Key Job Objectives:
To take responsibility for the day-to-day administrative, technical and customer related operations of the Earth Station including:

Working as part of a team to ensure a high degree of availability is maintained on customer traffic by minimizing or coordinating outages or downtimes caused by maintenance activities, software or hardware changes or other equipment related problems.
To assist with problems, faults or other requests that may be communicated by existing or potential customers. At all times ensuring these matters are dealt with rapidly and courteously.
To be proactive in responding to the needs of the business.

Key Skills:

Able to work under pressure, to handle multiple tasks and prioritize actions to be taken.
Able to express thoughts clearly & concisely - both written and verbally.
Able to interact with customers to provide a first class service.
Experience of Personal Computer hardware, software and Local Area Networks essential with the ability to trouble shoot, fix and prevent.
Experience of LAN security software and configuration of networking components to ensure optimum performance.
Excellent knowledge of Microsoft Office, Word, Excel, PowerPoint, I-Explorer, Outlook and Visio.
Experience in Telecommunications and Satellite Communications is essential.
Proficient in the use of a spectrum analyzer to monitor and fault-find within RF systems.
Able to install a Vsat system given the necessary link requirements.
Able to install and troubleshoot SCPC, DVB-S2 and TDMA RF links.
Experience with iDirect hub technology – in particular, the setting up and management of an iDirect hub and the clients remotes.
Able to assemble and modify PC’s physically and install all OS and other software accordingly.
Experience in electrical and electronics engineering.
Ability to install fully and decommission single phase and three phase electrical supplies and circuits.
Familiar with safe working practices - particularly those involving high voltages, non-ionising radiation, moving heavy objects, working at heights.

Other Tasks:

Ensure the accurate and timely logging of all significant events.
Be actively involved in indoors and outdoors tasks such as, installation of new equipment and the required electrical supplies, maintenance routines, circuit line-ups, end-to-end tests, updating of customer records, circuit schematics and other station documentation.
Provide first line support to other parts of the organization or to Earth Station customers who may be reporting problems or seeking assistance or information.
Undertake other tasks as may be requested by the Manager.
Willing to work on day or night shifts in response to the needs of the business.